Client Services Executive

Responsibilities:

* Handle investors’ inquiries and transactional needs via phone and email effectively and efficiently.
* Consolidate clients’ feedback and seek to improve service quality and user-friendliness of Fundsupermart.com website.
* Able to explain basic investment concepts and product features to investors.

Requirements:

* At least Diploma holder (Preferably in Banking and Finance). Fresh graduates are welcome to apply.
* Prefer candidates with good grades for English in SPM.
* Good command of spoken and written English. Malay, Mandarin and Cantonese will be added advantage.
* Good communication and interpersonal skills.
* Customer-oriented.
* Pleasant and obliging disposition.
* Strong interest in investment products. Candidates with the relevant experience will have an added advantage.
* Ability to work independently, efficiently and under tight deadlines.
* Contact centre experience in customer service is preferred but not necessary.
* Fast learner with lots of initiative.
* Required language(s): English, Malay.

Applicants are invited to email us a comprehensive resume qualifications and skills to The Human Resources at hrmanager.my@ifastfinancial.com

We regret that only short listed applicants will be notified.

Find out more about us at
http://www.fundsupermart.com
http://www.ifastfinancial.com

Closing date : 20 April 2008